Privacy Policy

Welcome to InkSpot Tattoo Studio’s website! We’re thrilled you’re here to check out our amazing tattoos and laser treatments. Your personal information is super important to us, like a secret treasure map we promise to keep safe. This Privacy Policy is our rulebook that explains how we collect, use, and protect your details when you visit our website, book an appointment, or talk to us. We’ve written it so it’s easy to understand, even for a 10-year-old!

If you’re from the European Union (EU) or European Economic Area (EEA), we follow special rules called the General Data Protection Regulation (GDPR) to keep your information extra safe. By using our website, you’re saying you’re okay with these rules. If you don’t agree, that’s fine, but you might not be able to use some parts of our site. Let’s get started!

1. What Is This Privacy Policy?

A privacy policy is like a promise we make to you. It explains how we handle the information you share, like your name or email. We want you to feel safe, like locking your favorite toy in a special box. If you’re in the EU, the GDPR gives you extra rights to control your info, and we’ll explain those below!

2. Who Are We?

We are InkSpot Tattoo Studio, a fun place where people get cool tattoos and laser treatments to remove tattoos or make their skin glow. Our website lets you learn about us, see our art, book appointments, or contact us. Under GDPR, we’re the “data controller,” which means we’re in charge of keeping your information safe.

Contact Us:

InkSpot Tattoo Studio
29 Scotland Road
Email: privacy@inkspottattoostudio.com
Phone: 01228 277140

If you’re in the EU and have GDPR questions, you can also reach our Data Protection Officer (DPO) at dpo@inkspottattoostudio.com.

3. What Information Do We Collect?

When you visit our website or talk to us, we might collect some info about you, like collecting stickers for a scrapbook. We only take what we need to make your experience great. Here’s what we might collect:

A. Information You Share

Personal Details: Your name, phone number, email, or address when you book a tattoo or laser appointment.
Payment Info: Credit card details if you pay online (we don’t keep this—our payment partners handle it safely).
Health Info: For tattoos or laser treatments, we might ask about your skin or health to keep you safe.
Messages: Questions or comments you send us so we can reply.
Consent Forms: If you’re in the EU, we might ask for your okay to use your info in certain ways.

B. Information We Collect Automatically

Our website grabs some info on its own, like:

Your Device: Whether you’re using a phone, tablet, or computer.
Your Location: We might see your city (not your house!) to show nearby studios.
What You Click: Which pages you visit, like our tattoo gallery, to make our site better.
Cookies: Tiny bits of info that help our website remember you, like a bookmark in a book.

C. Information from Other Places

We might get info from:

Social Media: Your username if you comment on our Instagram or Facebook.
Reviews: If you leave a review on Google, we might use it on our site.

4. Why Do We Collect Your Information and Our Legal Basis (GDPR)?

We collect your info to make your time with us awesome, but under GDPR, we need a “legal basis” (a good reason) to use it. Here’s why and how:

To Do Our Job (Contract): We need your name and contact info to book your appointment or give you a tattoo/laser treatment.
To Keep You Safe (Legal Obligation): Health info helps us follow health and safety laws.
With Your Okay (Consent): If you say it’s okay, we’ll send you emails about new designs or deals. You can say “no” anytime!
To Make Our Site Better (Legitimate Interest): We use cookies and click data to improve our website, but only if it’s fair to you.
To Follow the Law (Legal Obligation): We might keep records to meet health or tax rules.

If you’re in the EU, we’ll always tell you why we’re collecting your info and ask for your permission when needed.

5. How Do We Keep Your Information Safe?

We protect your info like it’s a secret code! Here’s how:

Secure Storage: We store your info on locked computers with strong passwords.
Encryption: We turn your info into a secret code so no one else can read it.
Trusted Team: Only our staff who need your info (like the person booking your session) can see it.
Safe Payments: We use trusted companies like Stripe, and we don’t save your card details.
Regular Checks: We test our systems to stop sneaky hackers.

Under GDPR, we also do Data Protection Impact Assessments to make sure our systems are super safe. If something bad happens (like a data breach), we’ll tell you and the EU authorities within 72 hours.

6. Who Do We Share Your Information With?

We don’t sell or give your info to strangers! But we might share it with trusted helpers, like:

Our Team: Artists or technicians who need your info to help you.
Payment Companies: To process your online payments safely.
Booking Apps: To manage your appointments.
Marketing Helpers: If you say it’s okay, we share your email for newsletters.
Law Enforcement: If the law says we have to share your info.

If we share your info with someone outside the EU (like our US-based payment processor), we use Standard Contractual Clauses to keep it safe, as required by GDPR.

7. How Long Do We Keep Your Information?

We only keep your info as long as we need it, like:

Appointment details for 7 years to follow health laws.
Your email for newsletters until you say “stop.”
Cookies for a few months to make our site work better.

Under GDPR, when we don’t need your info, we delete it safely, like shredding old homework.

8. Your GDPR Rights

If you’re in the EU, GDPR gives you superpowers over your info! You can:

See Your Info (Access): Ask us what info we have about you.
Fix Mistakes (Rectification): Tell us if we got your name or email wrong.
Delete Your Info (Erasure): Ask us to erase your info (unless we need it for legal reasons).
Limit Use (Restriction): Tell us to stop using your info in some ways.
Take Your Info (Portability): Get a copy of your info to use somewhere else.
Say No (Object): Stop us from using your info for things like marketing.
No Auto-Decisions: We won’t use computers to make big decisions about you.

To use these rights, email us at privacy@inkandglowstudio.com or call 01228 277140. We’ll reply within 30 days, as GDPR requires.

9. Cookies and Tracking

Cookies are like tiny helpers that make our website fun to use. They remember your settings or what you clicked. Under GDPR, we ask for your permission before using non-essential cookies. You can say no to cookies in your browser, but some site features might not work.

10. Kids and Our Website

Our website is for adults getting tattoos or laser treatments, so it’s not for kids under 16 (GDPR’s age limit in the EU). If you’re under 16, please don’t share info unless your parent says it’s okay. We’ll delete any kid’s info we find.

11. Changes to This Policy

We might update this policy to keep it safe and follow GDPR. If we make big changes, we’ll post a notice on our site or email you. Check back here to stay updated!

12. Complaints and EU Authorities

If you’re in the EU and not happy with how we handle your info, you can contact us at privacy@InkSpottattoostudio.com. You can also complain to your local Data Protection Authority (like the ICO in the UK or CNIL in France). We’ll help you find the right one!

13. Our Promise

At InkSpot Tattoo Studio, we love creating art and helping you shine. We promise to follow GDPR, keep your info safe, and only use it to make your experience amazing. Thank you for trusting us!